How do I cancel my stay?

If you need to cancel your stay at a Koshe Space, you can follow these steps:

  1. Check the cancellation policy: Review the terms and conditions of your reservation, specifically the cancellation policy. This will provide you with information on any fees or restrictions associated with canceling your booking.
  2. Contact Koshe Space: Reach out to the Koshe Space customer support team as soon as possible to initiate the cancellation process. You can contact them through the website, email, or phone provided on the confirmation receipt.
  3. Provide necessary details: When contacting Koshe Space, provide them with your booking information, including your name, reservation dates, and any other relevant details. This will help them locate your booking in their system.
  4. Follow cancellation instructions: The Koshe Space team will guide you through the cancellation process and provide you with any specific instructions or documentation required.
  5. Review cancellation fees: Depending on the cancellation policy and timing, there may be applicable fees or penalties. Make sure to review this information to understand any potential charges associated with your cancellation.
  6. Confirm cancellation: After following the cancellation process, make sure to receive confirmation from Koshe Space that your reservation has been canceled. Retain this confirmation for your records.
  7. Refund processing: If applicable, Koshe Space will process any applicable refunds according to their refund policy. The timing and method of the refund may vary, so it’s recommended to inquire about this when canceling your stay.

It’s important to note that cancellation policies may vary depending on the specific property and booking details. It’s always advisable to review the terms and conditions provided at the time of booking and reach out to Koshe Space directly for any specific inquiries or concerns regarding your cancellation.

Feel free to reach out to our customer support team at support@koshespace.com.

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